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Standard and rush shipping

We try to ship orders the same day we receive them, if the order is placed with Fawcett before noon EST. In any case, most orders ship within 5 days. If you need rush delivery of your order, FedEx or UPS Overnight or 2day service for most Fawcett products are available options. Larger items that are shipped via motor freight are the exception. Please contact Customer Service @ 330.659.4187 or email us, sales.service@fawcettco.com for current lead times, available shipping options or other assistance. Upon checkout, freight charges are estimated. If colect shipping is requested, freight will not be charged on your invoice.

Returns and Exchanges

All returns and exchanges are subject to Fawcett Co. approval and possible re-stocking fee. Final approval of any return is subject to inspection by Fawcett Co. personnel. Product must be in new condition and able to be re-sold, no exceptions. Please contact Customer Service @ 330.659.4187 or email us, sales.service@fawcettco.com for all returns. Returns will not be accepted without an RMA number. Please include a copy of the RMA with the product for proper credit.